Last Updated: May 2026 Website: allatifhardware.com Business: AL Latif Hardware & Kitchen Showroom
1. Introduction
Welcome to AL Latif Hardware & Kitchen Showroom (“we”, “us”, or “our”). We are a family owned hardware, power tools, kitchen, and bathroom accessories store based in Dera Ghazi Khan, Punjab, Pakistan, operating both physically and online at allatifhardware.com.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data when you visit or make a purchase from our website.
Please read this policy carefully. If you have any questions, contact us at allatifhardware@gmail.com.
2. Information We Collect
When you visit our website or place an order, we may collect the following information:
a) Information You Provide Directly
- Full name
- Email address
- Phone number
- Delivery address (city, street, province)
- Order details (products purchased, quantities, prices)
- Messages or inquiries submitted through our contact form
b) Information Collected Automatically
When you browse our website, we automatically collect certain technical information including:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website (how you found us)
- Device type (mobile, desktop, tablet)
This information is collected through cookies and similar tracking technologies (see Section 6).
c) Payment Information
We currently offer Cash on Delivery (COD) as our primary payment method. We do not collect or store any credit/debit card information on our website. If bank transfer or digital payment options are used, payment is handled directly and we only retain basic transaction confirmation details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing your orders — to confirm, pack, and deliver your purchases
- Customer communication — to send order confirmations, updates, and respond to inquiries via email, phone, or WhatsApp
- Improving our website — to understand how visitors use our site and improve the experience
- Marketing (optional) — with your permission, to inform you about new products, offers, or promotions
- Legal compliance — to meet any legal obligations under Pakistani law
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. How We Share Your Information
We only share your information in the following limited circumstances:
- Delivery partners — We share your name, phone number, and address with courier or delivery services (such as TCS, Leopards, or local delivery) solely for the purpose of delivering your order
- Payment processors — If you use a digital payment method, basic transaction details may be shared with the relevant payment service
- Legal requirement — We may disclose your information if required by Pakistani law, court order, or government authority
- Business protection — To protect the rights, safety, or property of AL Latif Hardware, our customers, or the public
We never share your data with advertisers or unrelated third parties.
5. Data Retention
We retain your personal information for as long as necessary to:
- Complete and fulfill your orders
- Resolve any disputes or complaints
- Comply with our legal obligations
Order records are typically retained for up to 3 years. You may request deletion of your data at any time by contacting us (see Section 9).
6. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience. These cookies help us:
- Remember items in your shopping cart
- Understand how visitors navigate our site
- Improve website performance
Types of cookies we use:
- Essential cookies — Required for the website and shopping cart to function
- Analytics cookies — Help us understand visitor behavior (e.g., Google Analytics)
- Preference cookies — Remember your settings and preferences
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website, including the shopping cart.
7. Third-Party Services
Our website may use the following third-party services that have their own privacy policies:
- Google Analytics — Website traffic analysis
- Google Maps — Embedded map on our contact page
- Facebook — Social media links and possibly pixel tracking
- WordPress & WooCommerce — Our website and store platform
- Hostinger — Our web hosting provider
We recommend reviewing the privacy policies of these services separately.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
9. Your Rights
As a customer or visitor, you have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Ask us to correct any inaccurate information
- Deletion — Request that we delete your personal data
- Opt-out — Unsubscribe from any marketing communications at any time
- Complaint — Lodge a complaint if you feel your data has been mishandled
To exercise any of these rights, contact us at:
- 📧 Email: allatifhardware@gmail.com
- 📞 Phone: +92 331 7112928
- 📞 Phone: +92 335 4814243
We will respond to all requests within 7 business days.
10. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website is hosted on a secure server with SSL encryption (HTTPS). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We strongly recommend that you:
- Do not share your order details publicly
- Contact us immediately if you suspect any unauthorized use of your information
11. External Links
Our website may contain links to external websites (such as our Facebook page or Google Maps). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any external site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
AL Latif Hardware & Kitchen Showroom Block # 2, Sadar Bazaar, Dera Ghazi Khan, Punjab, Pakistan
📧 Email: allatifhardware@gmail.com 📞 Phone: +92 331 7112928 / +92 335 4814243 🌐 Website: allatifhardware.com
This Privacy Policy was written specifically for AL Latif Hardware & Kitchen Showroom and is governed by the applicable laws of Pakistan.